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Augmented Reality at DHL – How AR Is a Game Changer for Logistics and Supply ChainAugmented Reality at DHL – How AR Is a Game Changer for Logistics and Supply Chain">

Augmented Reality at DHL – How AR Is a Game Changer for Logistics and Supply Chain

Alexandra Blake
von 
Alexandra Blake
7 Minuten gelesen
Trends in der Logistik
November 17, 2025

Deploy hands-free, head-mounted display solutions in warehousing now, starting with york facilities, to reduce picking errors by 20-30%; cut cycle times in trials across the global network.

In second-generation deployments, being piloted at international hubs, the system guides workers through each process with live visuals; shrinking search time for items and enabling hands-free operations.

Tests across york, other sites, show the potential to reduce error rates; increase inventory visibility; leaders note that gains vary by different processes and item complexity; the global network benefits are clearly visible by region.

The following strategy supports a scalable, advanced implementation: start with high-volume, international items in key warehousing hubs; expand to other sites; ensure integration with WMS feeds; train teams on these tools for sustained adoption.

For measurement, establish tests for adherence to the schedule; track completion times; measure the reduction in error rate; capture feedback from the chief operators; they will oversee the trials in york over the next quarter; this will accelerate learning; identify the best-fit hardware for different floors; racking setups.

Defining Vision Picking: How AR Guides Operators in Real Time

Recommendation: launch vision-guided glasses in a three-phase pilot to cut pick times by 25%; measure accuracy improvements across york warehouse sites; use sample orders as example to quantify labor reductions; document efficiency gains. Exhibitors at york demo showcased three devices placed within a warehouse group; results feed this plan. Tests with operators wearing glasses, watches included, yield higher throughput; a group placed in three zones yields consistent results; different SKU mixes in each zone show similar gains. Further analysis shows accuracy rising from 92% to 96% within two weeks; labor hours drop 28%; delivery timelines improve across three product lines. This demonstrates potential across warehousing operations, including world-scale deployments.

Operational blueprint

Operational blueprint

The intuitive interface presents an overlay that lists next compartment, item code, pick quantity, destination bin within the delivery path. Group of operators in york warehousing will pilot three glasses variants; charging docks placed near packing workstations ensure charging during shifts; drones perform shelf checks on high compartments; watches synchronize with the main display to confirm completion, boosting accuracy. According to results, this setup increases throughput while preserving accuracy. About scale, this model translates to world-wide expansion across warehousing facilities, with responsible owners maintaining privacy and data security.

Next-Gen Google Glass: Hardware Specs, User Interface, and Worker Safety

Recommendation: upgrade to a rugged hands-free wearable with a daylight-visible micro-display; long battery life; IP-rated durability; modular software stack; secure boot; robust privacy controls. Value is created from fast access to items data; including barcodes, object IDs; times stamps; during the process. netherlands programs already adopted by multiple sites; users look for shorter cycle times, higher throughput.

Hardware Specifications

  • Display: daylight-visible micro-display; high brightness; 1080p micro-panel; color accuracy
  • Processor: quad-core 2.0–2.5 GHz; on-device AI acceleration
  • Memory and storage: 4–8 GB RAM; 32–256 GB flash
  • Camera: 8–12 MP; optional depth sensor
  • Sensors: IMU; GPS; barometer; proximity
  • Connectivity: Wi-Fi 6E; Bluetooth 5.x; NFC; USB-C
  • Durability: IP68; MIL-STD-810G; hot-swappable battery
  • Battery life: 6–12 hours active use; rapid charging
  • Barcode engine: 2D code support; fast scanning; reads from barcodes
  • Wearables ecosystem: seamless integration with site wearables; enterprise apps sandbox
  • Security: hardware-backed keystore; secure boot; remote wipe

User Interface

  • Voice control: wake word; speech-to-text; multi-language support
  • Gesture inputs: head motion; glance cues; intuitive controls
  • App ecosystem: enterprise apps; offline caches; secure containers
  • Privacy controls: local data processing; remote wipe; auditing
  • Latency: sub-200 ms response; local processing for critical tasks
  • Training: short adoption curve; consumer-like UX; rapid time-to-competence
  • Cross-device synergy: watches; tablets; drones as part of a broader workflow

Worker Safety: comfort prioritization; distraction minimization in hazardous zones; auto-brightness reduces glare; eye relief supports prolonged wear; adjustable strap; balanced weight; motion sensing alerts when misalignment occurs; privacy signage; role-based access; netherlands programs already show reduced incident rates; ongoing supervision recommended; multiple programs reinforce safe usage; time savings occur with shorter steps in the process.

From Pilot to Standard: Global Deployment of Vision Picking Across DHL Warehouses

Launch a pilot in netherlands, brussels to validate a user-friendly vision picking software, then propagate to more warehouses. The dhls programme prioritizes automation, labour cost reductions, shorter picking cycles, added charging options on mobile devices.

Tests in airport hubs show times when labor can be redirected to higher value tasks, a key driver of lower parcel costs. The platform offers a user-friendly protocol, with software updates, added data collection, a clear charging model.

Markus leads dhls tests, Brussels site, Netherlands tests, a roadmap that maps items throughput, drones integration, charging cycles, test results feed the programme.

Future phases extend tests to additional dhls sites, a Brussels airport cluster, a Netherlands hub, plus testing of drones in parcel checks and over the airport perimeter.

Data, Browser, and Network Readiness: Ensuring AR Tools Run Seamlessly

Recommendation: validate baseline bandwidth; update browsers to a standard version; run a pilot in two warehouses to validate load; adjust provisioning before deployment in Cincinnati, York hubs.

This approach helps them refine the programme while maintaining expense discipline.

Data readiness, programme design: capture dhls information from sensors; ensure parcel recognition as well as object vision; training needs identified; success criteria include latency under 30 ms; accuracy above 95 percent.

Efficiency gains are greater than prior practice; this helps clients reduce expense over time.

Intuitive interfaces benefit from a standard workflow; this process uses advanced analytics to reduce cognitive load; it helps teams look at dhls data quickly.

Programme modules cover the augmented vision system; object recognition; parcel handling; training sets; dhls clients before signing contract look for long term expense reductions.

Looking ahead, dhls teams identify which objects pose the most challenge; before deployment, plan across Cincinnati, York locations; long term benefits include faster parcel processing; reduced downtime; a scalable AR product portfolio supports expansion.

Recommended Metrics; Pilot Locations

Metrics include latency ≤ 30 ms; frame rate 30–60 fps; device utilization 50–70 percent; pilot locations Cincinnati, York; results guide expansion.

Area Requirements Anmerkungen
Data readiness Bandwidth per device: min 10 Mbps; peak 20–40 Mbps in busy hubs; latency target ≤ 30 ms Supports real time recognition; dhls information feeds
Browser readiness Latest stable Chrome, Edge, Safari; WebGL 2.0; WebXR support Cross-site testing in Cincinnati, York locations
Network readiness Wi‑Fi 6/6E; 5 GHz spectrum; QoS for AR traffic; offline caches enabled during outages Edge caching reduces backhaul; resilience during outages

Programme Training; Knowledge Transfer

Programme training modules prepare staff quickly; training materials leverage vision; recognition; object detection presets accelerate operations in warehouses such as Cincinnati, York; contractors look for long term efficiency gains.

Measuring Success: KPIs, ROI Metrics, and Continuous AR Improvement

Recommendation: start with a 12-month ROI target; target increased order throughput, faster picking cycles, higher accuracy; deploy AR glasses with glass overlays on enterprise devices; scale after consistent gains.

Key KPIs: picking accuracy, order confirmation rate, cycle time per task, dock-to-dispatch time, equipment utilization, user error rate, forecast accuracy.

ROI metrics: payback period, net present value, internal rate of return; sensitivity to volume changes, with only upfront costs.

Continuous improvement loop uses a rolling cycle of tests, data capture, voss test evaluations, training adjustments, feedback to working teams, guidance to them.

Data sources include order system logs, AR device telemetry, battery life metrics, device usage data, glass overlays, watches, transport routing records, your operating policies.

Digitalisation yields reduced paper use, improved data quality, predictive maintenance, proactive capacity planning. This approach can become a core capability.

Netherlands airport pilot covers loading docks, vehicle flows, transportation links in a compact zone to measure potential gains in looking times, order accuracy, throughput.

Technology choices emphasize light weight, low power consumption, glass overlays, battery life, battery health monitoring, keeping working devices in usable state, devices used daily.

From a practical perspective, although initial cost is high, use enterprise-wide roll out in steps; monitor performance against ROI targets; adjust scope based on potential improvements.

Looking ahead, the use of digitalisation in the Netherlands airport sector may scale to city hubs, with operations network benefits; glass projections in vehicles support improved loading efficiency.

Governance relies on data; battery metrics, device uptime, user feedback translate into higher potential gains.