Enhancing Supply Chain Transparency and Efficiency with OSCA SCM Software at MarkenTechnikService

Streamlining Mobility and Technology Supply Chains

MarkenTechnikService (MTS), a leader in automotive care, accessories, electrical installation materials, and e-bikes, has taken a significant leap towards improving supply chain transparency and efficiency by implementing OSCA SCM software. This technology has empowered MTS to bring clarity and control to its complex and diverse supply operations, ensuring its products consistently reach customers without hiccups.

A Broad Product Range with Extensive Market Reach

The MTS Group represents a wide portfolio of over 20,000 items, spanning strong brands like NIGRIN, FISCHER, UNITEC, y cartrend. These products cater to nearly every aspect of mobility and technological needs. Their presence isn’t just limited to a specific retail format: their distribution touches brick-and-mortar stores, specialty shops, wholesale markets, hypermarkets, discount retailers, and even the vast expanse of online platforms. While 75% of sales come from traditional retail outlets, a noteworthy 25% is driven by e-commerce, through MTS’s own web shop and other major digital marketplaces.

Strategic Logistics Infrastructure Across Europe

Procurement for MTS is primarily focused within the European Union, with private-label products mostly sourced from Asia. To handle this vast inventory and diverse sourcing strategy, the company manages over 80,000 pallet spaces spread over four logistics sites across Europe. Key warehouses are strategically located in Radevormwald in the Bergisches Land region, and Malsch near Karlsruhe. Notably, bicycles and e-bikes receive dedicated attention with a specialized distribution centre to uphold quality and ensure smooth delivery processes.

The Challenge of Managing Complexity Without Visibility

Historically, MTS depended heavily on conventional merchandise management systems to handle inbound logistics. However, these systems lacked the capability to track shipments in real-time, creating blind spots in the supply chain. As a result, the team could only respond after delays or disruptions had occurred, leading to possible shipment delays of up to two weeks. This reactive approach was not ideal in today’s high-speed logistics environment.

The Drive for a Digital Supply Chain Solution

Recognizing these limitations, the supply chain leadership at MTS, led by Head of Supply Chain Helge Jager, alongside their Chief Information Officer Moritz Gütermann, embarked on a quest at the end of 2021 to find an integrated Supply Chain Management (SCM) software that could provide real-time visibility and greater control over the inbound and outbound processes.

After evaluating ten different software solutions, OSCA SCM emerged as the ideal choice. What made OSCA stand out was its fully integrated ecosystem, seamlessly connecting all partners across the supply chain and documenting every single step of the process within the system. It means that anyone stepping in, say during a colleague’s absence, can easily retrieve order histories and shipment status without rummaging through countless emails or spreadsheets. OSCA’s standardized features helped tame the complexity, providing a structured and trustworthy platform to manage supply chain activities.

Implementing OSCA: A Phased Approach

The rollout was conducted thoughtfully in stages to minimize disruption. The first phase involved onboarding all Asian suppliers, followed by integration with the freight forwarder. Meanwhile, about 220 European and German suppliers continue delivering directly to MTS’s logistics centers, mostly unaffected by the OSCA platform, as these deliveries are free of charge and less complex.

Today, around a dozen MTS employees actively use OSCA daily, including dispatchers, warehouse staff, and accounting personnel — emphasizing that the software supports not just logistics but also the financial and operational sides of the business.

Overcoming Onboarding Challenges

One tricky part was training suppliers who only handled a handful of shipments annually. To avoid overwhelming these partners with long sessions, the team leveraged short, focused tutorial videos provided by Setlog, which proved to be an efficient solution. These bite-sized guides helped maintain a steady pace without compromising onboarding quality.

Why Digital Supply Chains Matter in Logistics

From a logistics viewpoint, the transition to digital SCM systems like OSCA isn’t just a flashy upgrade; it impacts everything downstream—from warehouse space utilization, freight forwarder coordination, volume forecasting, to rapid response handling of shipment disruptions.

Digitized supply chains lead to better delivery accuracy, fewer delays, and enhanced trust among all partners—key attributes when dealing with bulky, varied, and time-sensitive shipments like vehicles, automotive parts, and even bicycles. For an operation managing tens of thousands of pallets and thousands of stock-keeping units (SKUs), having real-time insight into shipping status is like having a trusty co-pilot, steering away from turbulence.

Benefits Realized So Far

• Clarity in complex processes: No more guesswork about shipment status or delays.
• Effective risk management: Swift data-driven decisions minimize downtime or stockouts.
• Improved partner trust: Transparency builds stronger collaboration along the entire supply chain.
• Quality consistency: Dedicated handling of sensitive inventory like bicycles ensures high delivery standards.

Key Takeaways and Looking Forward

The MTS Group’s move to a digital supply chain solution illustrates how modern enterprises facing global sourcing complexities must embrace visibility and system integration. It’s a real game-changer in turning data into action, cutting long-standing delays, and enhancing customer satisfaction—all while streamlining logistics processes across international freight networks.

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Forecasting the Impact on Global Logistics

While this digital supply chain transformation at MTS represents a significant leap at the company and sector level, its ripple effects in global logistics reflect a wider trend toward digitization and integration. These advances may not shake the entire shipping world overnight but highlight the competitive edge companies gain from transparent and agile supply networks.

As GetTransport.com strives to stay ahead of industry innovations, such developments echo the growing importance of end-to-end visibility in freight forwarding, dispatch, and haulage. Reliable logistics providers who embrace these technologies will be better equipped to manage today’s complex demands and tomorrow’s disruptive challenges. So, start planning your next delivery and secure your cargo with GetTransport.com.

Conclusion: Embracing Visibility for Smooth Supply Chain Operations

MarkenTechnikService’s adoption of OSCA SCM software marks a vital step in transforming a traditionally opaque inbound supply chain into a digital, transparent, and manageable system. This shift enables timely shipments, boosts partner trust, and maintains product availability across a sprawling European logistics network.

Emphasizing the importance of real-time data and integrated processes, MTS sets an example for other companies handling diverse and bulky products requiring high delivery reliability. The logistics industry, including freight, shipment, and distribution sectors, stands to benefit hugely from such advancements.

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