
Subscribe now to receive tomorrow’s briefing and stay current with the latest supply chain updates. This concise review covers warehousing, automation, and unmanned tech shaping the flow of goods within europe. You’ll see how performance metrics shift when human workers and automated systems collaborate in real-world warehouses.
These insights have been drawn from real pilots and operator feedback, with concrete numbers you can use in planning. In these programs, drone-enabled stock checks reduced cycle time by 12–18% in high-density warehouses, while unmanned pallet movers boosted throughput by 15–25% during peak shifts. Similar gains in accuracy have been observed when automation handles routine tasks, allowing human staff to focus on exceptions.
To act now, address these three steps: 1) map the current bottlenecks in warehousing and set one measurable target per site; 2) run a 90-day automation pilot with unmanned inspection and drone checks; 3) align with the relevant parties–suppliers, carriers, and technology providers–to create a unified offering that improves service levels for goods and customers.
Within europe, adopt a regional rollout plan that uses the same standards across 倉庫 and distribution centers. Use simple KPIs: cycle time, inventory accuracy, and on-time delivery rate. To sustain momentum, provide concise training for human workers and document performance improvements to justify continued investment in automation and warehousing modernization.
These updates will help you plan smarter, not harder–make it a habit to consult the next issue and tailor the lessons to your network’s needs, whether you run small warehouses or large European hubs.
Assess JD.com’s nimbleness gains from in-house logistics during the coronavirus response
Scale in-house logistics now to lock in nimbleness: expand joyexpress, deploy intelligent routing, and deepen cross-border capabilities to ensure strong deliveries amid the current economic situation.
Recent data from JD Logistics show several changes that support this approach, including year-over-year gains in on-time deliveries and faster delivering cycles across domestic and international routes, including Wuhan and key international corridors.
- Network resilience: with more than 100 warehouses and a growing fleet, the internal network made responses to spikes in demand more agile, reducing reliance on external partners and making deliveries more predictable for business customers in sectors such as automotive and consumer goods.
- Health and contact safety: contactless deliveries cut potential health risk while maintaining service levels for essential goods and health supplies.
- Cost and efficiency: enhanced routing, consolidated returns, and automated sorting lowered unit cost and improved throughput; hkex disclosures show shifts toward higher-margin logistics activities.
- Data-driven intelligence: intelligent analytics enabled real-time visibility across parties in the supply chain, improving forecast accuracy and enabling quicker changes to delivery plans when disruptions followed new health advisories.
- Global reach and international trade: the in-house model supported international shipments and cross-border movements, with goods moving across global supply chains, including shipments to hkex-listed markets and other overseas destinations.
Recommendations for teams responsible for delivering results now:
- Expand joyexpress coverage to additional cities and international corridors to shorten deliveries and reduce concerns about delays in the situation.
- Invest in health-conscious operations and contactless verification to maintain high service levels while protecting staff and customers.
- Align data sharing with suppliers and logistics parties to improve data quality and forecast accuracy, making the supply chain more transparent.
- Continue automation investments at high-volume hubs to ensure fast, reliable delivering, even as demand surges in several product categories, including automotive parts.
In short, the moves made by JD to bring logistics in-house must be evaluated against the evolving economic landscape. The data, including year-over-year trends, show that nimbleness translates into faster deliveries, lower risk of disruption, and stronger customer confidence, which reduces concern among business partners and channels across domestic and international markets.
Pilot outcomes for JD’s robot and drone deliveries: timelines, routes, safety, and data collection
This pilot provides actionable data and a concrete path to scale JD’s joyexpress robot and drone network across the east region, aligned with regulations, with data feeds that go directly from on-board sensors into the jingdong center for daily health and performance checks. The setup has been designed to capture metrics on route efficiency, delivery accuracy, and hardware health, and it enabled rapid learning for future deployments.
Timelines and routes

Timeline: 12 weeks with three phases–setup (Weeks 1–2), expansion (Weeks 3–8), and evaluation (Weeks 9–12). Routes focus on five urban corridors and two suburban spines around high-frequency goods hubs, each 3–5 km long, with average flight times of 8–12 minutes and payloads around 1.0–2.0 kg. On every corridor, onerail segments are avoided whenever possible, and a small team monitors operations to ensure human-in-the-loop oversight. The plan uses automated routing powered by intelligent models to react to live conditions, enabling rapid adjustments to schedule, loads, and approach paths. This structure supports direct feedback into retailers and the centralized jingdong center to refine network capabilities and help stakeholders across the network, including players in joyexpress and other JD units. Routes are designed around goods flow patterns and have been crafted to support daily decision-making in real time.
Safety and data collection
Safety measures include geofencing, obstacle avoidance, redundant motors, and battery health checks, with emergency handover to a human in case of anomaly or a fault situation. Flights log position, attitude, energy state, and anonymized video; data are collected daily, stored for 90 days, and fed into capacity models that update weekly. Data from the East region flows into the jingdong center and informs operations decisions for retailers, improving automated routes and capabilities models for the next term. This approach protects health metrics for personnel involved and goods in transit, while ensuring compliance with regulations and preserving customer privacy. The centralized network enables very concrete improvements in delivery reliability and inventory visibility across theJoyExpress ecosystem, directly supporting daily decisions made by retailers and other players in JD’s ecosystem.
XPeng Motors’ Middle East auto-parts hub: capacity planning, inventory flow, and supplier setup
Recommendation: implement a three-tier capacity plan: baseline throughput of 1.0 million parts per quarter, a peak ramp to 1.6 million, and eight weeks of safety stock to cover situation spikes. Position 倉庫 across the Middle East to leverage onerail corridors and minimize transit times. This structure keeps the business resilient in situations and supports timely deliveries お客様へ。.
To optimize inventory flow, integrate ERP and WMS to deliver real-time available stock across 倉庫, 連携を可能にし 急行 deliveries and efficient parcel handling. Map the chain end-to-end to maintain smooth を通して flow, with cross-docking at center locations and multiple lanes that shorten cycle time from receipt to deliveries.
Adopt a テクノロジー stack that supports オートメーション at receiving, put-away, and packing. Use robotics in high-volume bays to improve accuracy and reduce manual effort, keeping operations well-calibrated and aligned with demand. The hub will be the largest center for XPeng Motors parts in the region, powered by a unified data layer that informs investments in capabilities like onerail logistics and through-line processing. This setup expands the chain to customers and supports broader services.
Build a robust supplier setup と investments in onboarding, compliance, and performance tracking. Create multiple regional suppliers to cover the term and reduce risk in the supply chain. Implement VMI and EDI to synchronize orders and forecasts, with clear about service levels and contracts. Conduct quarterly business reviews to adjust SLAs and ensure deliveries meet customer expectations for 急行 shipments.
Timeline spans four quarters, with milestones: configure ERP-WMS interfaces in Q1, deploy automation in Q2, expand 倉庫 to two additional sites in Q3, and scale the investments in supplier capabilities in Q4. Track KPIs such as million units handled, quarterly growth, deliveries on time, and ROI from investments. In any situation, this plan keeps XPeng Motors’ Middle East center ready to meet demand and sustain a competitive edge.
COVID-19’s global impact on Autonomous Last-Mile Delivery: regulatory landscape, demand shifts, and adoption pace
Implement a regulatory sandbox and unified data standard to accelerate autonomous last-mile pilots. Establish cross-sector governance with regulators, retailers, and technology providers, integrating health and safety requirements into daily operations. Build a year-over-year dashboard to track incidents, costs, orders, and customer satisfaction across urban networks, enabling quick adjustments to workforce and vehicle deployment.
Regulatory landscape shifts
Published guidelines in major markets now require safety certifications and data-sharing protocols for unmanned delivery. Established authorities in the east そして west have created harmonized standards, shortening time-to-test and time-to-scale. The coronavirus outbreak, rooted in wuhan, underscored the value of contactless delivery and robust health-network coordination. Regulators are focusing on geofencing rules, vehicle 認証, and partnerships with health centers to validate deliveries in real-world ネットワーク.
Adoption pace and workforce considerations
Demand shifts moved from traditional 小売 への 電子商取引 and business orders, with daily volumes rising in major markets. The 経済的 backdrop pushed companies to integrate autonomous capabilities to maintain service levels during staff shortages. Companies 作成済み progress by pairing robot fleets with human workforce redeployments, aligning capacity with peak sales periods. By 1月, pilots in several centers reported faster turnarounds and lower costs per delivery as vehicles operated within carefully monitored ネットワーク. Maintain a steady cadence of research with leading networks and centers to refine routing and ensure health standards across all orders and routes. Even small pilots can demonstrate value when integrated with daily e-commerce flows and customer feedback.
JoyLogistics’ integrated delivery and installation for bulky items in Malaysia and Singapore: workflow and customer experience
Recommendation: choose JoyLogistics to streamline bulky-item delivery and installation in Malaysia and Singapore, shortening lead times and improving visibility from initial booking to final handoff.
The model links stores and installers directly, coordinating operations across Malaysia’s peninsular cities and Singapore hubs. It uses mobility-enabled vans, weight-bearing lifts, and motors where needed, with robotics-enabled handling for heavy goods. The same team supports healthcare facilities, office furniture, and other bulky items, providing daily status updates and incoming data to customers.
JoyLogistics coordinates between stores, warehouses, and installation crews to maintain a smooth flow from inbound orders to completed installs.
Workflow: from booking to on-site completion
The process begins with a direct booking flow and incoming order data, including item dimensions, access constraints, and installation term. The operations center routes the request to a regional crew and assigns a lead technician within 1-2 hours. The team confirms the installation window with the customer and prepares the equipment, including lifting devices and safety gear. The plan covers standards across domestic routes, east and west regions, and includes overseas partners where needed to support international shipments.
| Step | アクティビティ | Timeframe | Responsible | メトリクス |
|---|---|---|---|---|
| Order capture and dispatch | Collect item specs, access notes, and customer contact; assign crew | 1-2 hours after booking | Operations control center | Routing accuracy; dispatch on time |
| Pre-visit coordination | Route optimization; equipment readiness; safety checks | 24 hours before install | Planning team | Readiness rate; schedule adherence |
| Day-of arrival and on-site install | Site survey; product staging; assembly; integration | 2-4 hours per bulky item | Install crew | First-time fix rate; safety incidents |
| Testing and handoff | Functional test; customer walkthrough; sign-off | 60-120 minutes | Field supervisor | Customer acceptance; test success |
| Post-install support | Remote monitoring; spare parts; follow-up | 48時間以内 | Support team | Response time; satisfaction score |
Clients coordinate without friction, using one point of contact, a single schedule, and a unified data feed that aligns daily operations across Malaysia and Singapore.
Customer experience across healthcare, stores, and commercial goods
Customers see a rapid response, with next-day delivery windows for bulky items in critical sectors like healthcare and retail stores. Service levels scale across several urban centers, including Kuala Lumpur, Penang, Johor Bahru, and Singapore city, with international support where needed to manage cross-border logistics. Known for transparent communication, JoyLogistics provides daily updates on status, ETA, and milestones, helping teams plan around maintenance cycles and business hours. These capabilities support both on-site installation and ongoing maintenance, ensuring goods operate reliably with minimal disruption to daily operations.