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Mid- and Long-Term Demand Forecasting in the COVID-19 Era – Models

Alexandra Blake
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Alexandra Blake
16 minutes read
Blog
December 04, 2025

Mid- and Long-Term Demand Forecasting in the COVID-19 Era: Models

Adopt a modular forecasting stack that combines demand sensing, scenario analysis, and capacity planning for a 24-month horizon. This approach keeps what-ifs explicit, enables regular updates, and delivers clear guidance amid the consumer seeing rapid changes during the COVID-19 era. It also clarifies what drives each forecast.

Identify core signals: regular purchasing patterns, seasonal cycles, and potential excess inventory. Track consumer channels (retail, e-commerce), labor costs, and supply disruptions. Use a trusted источник for each signal and calibrate data streams to avoid misalignment. Capture what customers buy at the point of sale, including high-tech devices and rubber goods, to separate durable and non-durable demand shifts. Include changes in consumer behavior and product substitutions. The effort should be included in the baseline model as identified drivers for forecasting.

Modeling mix combines time-series trend and seasonality, regression-based scenario models, and data sciences-driven ML demand sensing. Include identified drivers: price, promotions, income, and channel mix. Use scenario grids that reflect changes in macro conditions, such as lockdowns, vaccination uptake, and remote work adoption. For sectors, compare high-tech vs non-durables; for example, rubber tire demand and maintenance patterns. Ensure the models provide transparent uncertainty estimates and actionable points for decision makers. A good baseline helps tracking performance.

Data quality and governance require regular refreshes, channel reconciliation, and a clear источник for each signal. Validate models with back-testing and out-of-sample checks; track forecast accuracy with metrics like MAPE and RMSE. Present a single forecast point with a probability range to guide purchasing and production. Include concrete recommendations such as adjusting inventory buffers or shifting supplier sourcing to secure critical labor capacity.

Practical steps focus on cross-functional teams spanning demand planning, supply planning, marketing, and procurement. Use regular forecast revisions (monthly or weekly) and present scenarios to align procurement with supplier risk profiles. For consumer goods, monitor changes in consumer sentiment and shopping frequency; for durable goods, watch replacement cycles and maintenance intervals. Include capacity risk by category and track lead times for critical components like rubber and other substitutes, adapting production schedules accordingly. Also include the high level of risk management to keep high margins protected.

In practice, begin with a good baseline model, then fold field insights into the forecast: what is identified and how it changes. Maintain a living catalog of drivers included in the model and test new features in controlled experiments. The goal is a robust forecast that supports purchasing, production, and logistics decisions despite ongoing demand volatility.

Forecasting Models for COVID-19 Timeframes: horizon choices, scenario design, and model blending

Forecasting Models for COVID-19 Timeframes: horizon choices, scenario design, and model blending

Adopt a three-horizon plan and blend models across horizons to deliver accurate forecasts for 2–8 weeks, 8–26 weeks, and 26–52 weeks, supporting both operations and strategy.

Horizon choices

  • Short term (2–8 weeks): focus on tactical decisions such as staffing, inventory for critical supplies, and surge capacity. Use high-frequency indicators (case counts, test turnaround times, hospital admissions) gathered from recent data feeds, and apply rolling updates to minimize lag in numbers and patterns.
  • Term medium (8–26 weeks): align with planning cycles for purchasing and capacity expansion. Combine time-series elements with mechanistic inputs (seasonality, mobility, vaccination pace) to reflect how a wave may evolve, and calibrate against last week’s revisions to improve accuracy.
  • Long term (26–52 weeks and beyond): support capital planning, workforce resilience, and policy preparation. Design scenarios that bound uncertainty, using specification‑level inputs for vaccination uptake, variant emergence, and potential shortages in critical inputs.

Scenario design

  • Base scenario: recent trend continuation with gradual vaccination progress and stable mobility. Ground inputs in gathered data and recent policy shifts to keep forecasts anchored to current numbers.
  • Optimistic scenario: higher-than-expected vaccine effectiveness, faster uptake, and milder waves. Include changes in consumer purchasing patterns and reduced costs for testing and treatment in the forecast.
  • Pessimistic scenario: new wave with tougher transmission, supply constraints, and potential shortages of essential items. Model sensitivity to R_t shifts, testing capacity, and distribution bottlenecks, and specify the range of outcomes for planning.

Model blending

  • Core model mix: SEIR-style mechanistic models, time-series approaches (ARIMA/Prophet), and lightweight ML models that capture nonlinearity in cases and hospitalizations. Include forecasting components that can be updated weekly as new numbers arrive.
  • Ensemble design: start with a simple average across models, then implement a weighted blend keyed to horizon and recent performance. Use a stacking approach with a short‑range meta-model to adapt weights by data quality and scenario.
  • Calibration and governance: backtest forecasts against gathered data from the last 8–12 weeks, report prediction intervals, and document performance metrics (MAE, RMSE, interval coverage). Maintain a clear specification of inputs, outputs, and reporting cadence for planners and executives.
  • Data and costs: align data streams (testing, hospitalization, mobility, purchasing orders) to minimize lag and reduce the risk of misreads. Track costs for data access, compute time, and model upkeep as part of the forecasting program, and reallocate efforts toward models with demonstrated accuracy.

Implementation tips

  1. Choose horizon-specific models and preserve forecasting intent across term, choosing 2–8, 8–26, and 26–52 weeks as separate targets with shared data inputs.
  2. Maintain a living specification that captures inputs, assumptions, and performance benchmarks, and update after each major wave or policy shift.
  3. Document patterns observed in recent waves, including lag between policy changes and case effects, to improve scenario realism.
  4. Engage planners early: align forecast outputs with purchasing needs, staffing, and facility readiness to avoid last‑mile shortages.
  5. Foster collaboration between technologists and operations teams to translate numbers into actionable actions and budget decisions.

Practical outcome

  • Forecasting quality improves as horizons harmonize with decision cycles, reducing costs tied to overstock or undercapacity.
  • Scenario design broadens preparedness, helping teams anticipate risks and respond with agility when a wave reemerges.
  • Model blending enhances resilience by balancing strengths of distinct approaches and leveraging gathered knowledge about future patterns.

Adjusting Demand Forecasts During Lockdowns: data sources, collaboration, and governance

Make forecasts robust by adopting a real-time data fusion approach that pulls signals from multiple channels and feeds them into the forecast model; updates will come as disruptions arrive, and the template can be adjusted for another channel when signals come. This well-structured process keeps the knowledge accurate and makes the outcomes very actionable for both supply chains and sales teams.

Data sources and signal integration

Signals gathered from internal ERP and POS systems, just-in-time inventory updates, online orders, returns, and shipment status feeds, along with external indicators such as amazon marketplace activity, weather, holidays, and policy changes. Use real-time dashboards to monitor level changes across item and customer segments, particularly for high-velocity categories. Recent findings looked at across several retailers show that combining gathered sale and forecast signals reduces bias and improves forecast accuracy at the SKU and customer level. The approach uses a template that can absorb new signals quickly and can be extended to there more channels; this makes forecasts come closer to actual demand, even when chains are disrupted.

Collaboration and governance

Establish a cross-functional governance group with clear goals and decision rights: demand planning, supply, IT, and finance align on data quality, model updates, and service levels. There is a need for regular cadence and automation to flag when data freshness or model performance falls outside acceptable ranges; set thresholds so teams know when to adjust forecasts or communicate exceptions. Maintain a well-documented knowledge base that keeps the teams aligned across chains and maintains a very transparent history of changes. By leveraging technology, the organization can deliver forecast updates that are accurate at the item, family, and customer level, helping sale teams to act on insights and reduce markdowns. There has been a shift toward cross-functional collaboration that will support goals and ensure accountability there and beyond the lockdown period.

COVID-19 Impacts on Supply Chains and Forward Outlook: demand shifts, capacity constraints, and inventory strategies

Recommendation: implement an integrated portfolio of demand-sensing models and supply planning, and tighten monitor across the network to reduce excess and shortages while boosting agility. Establish a three-horizon workflow that links short-term execution with mid-term resilience and long-term capacity planning, so goals stay aligned with evolving demand and capacity realities.

COVID-19 caused demand shifts toward essentials and online sale channels, while capacity constraints hit ports, warehousing, and trucking. Figure 1 shows a clear tilt to e-commerce and home delivery during peaks, with orders for perishables and household goods growing while discretionary categories softened. Freight costs surged and lead times lengthened: ocean-rate spikes in 2021 reached multi-year highs, and electronics components experienced 12–16 week delays at the peak, versus 4–8 weeks pre‑pandemic. These effects pushed organizations to adjust replenishment cycles and increase safety stock for critical items, especially in the entire portfolio of high‑volatility SKUs.

The following realities will shape the forward view: demand volatility remains elevated relative to pre‑pandemic years, capacity remains constrained in several regions, and online channels will continue to capture a larger share of sale. Because these forces persist, modeling needs to couple short‑term accuracy with forward scenario testing, enabling faster decisions while avoiding unnecessary excess costs. By adding scenario‑based checks to daily planning, teams can monitor signals across markets and respond with integrated actions that balance service levels and cost.

Integrated modeling and inventory strategy for the coming years

Adopt an ensemble of models that blends time‑series signals, causal indicators, and scenario planning to produce a forward view of demand. Use modeling outputs to drive inventory targets across regional hubs, with a closer alignment between forecast inputs and replenishment policies. Maintain higher safety stock for the most critical items in the portfolio and implement dynamic reorder points that adjust after each major shipment or port disruption, because small shifts in lead times can cascade into shortages later. The description of this approach should be shared with the entire organization so that supply, sales, and finance align on the same set of numbers and the same goals.

Capitalize on agility by diversifying suppliers and routes; build a closer supplier network with dual sourcing and nearshoring where feasible. For example, develop an Amazon‑style fulfillment network that can pivot between standard and expedited modes without sacrificing cost efficiency. In practice, this means maintaining a robust supplier portfolio, with explicit capacity commitments, and using proactive monitoring to flag capacity gaps before they become shortages. The study of sector specifics shows that a combined supplier portfolio reduces exposure to any single disruption by up to 30–40% in peak months, while preserving service levels and avoiding excess inventory in stable channels.

Integrate inventory planning with operations and logistics: use a multi‑warehouse layout, cross‑dock where possible, and implement vendor‑managed or consignment arrangements for high‑turn items. This description emphasizes that the entire network should act as a single system, not as isolated silos, to improve efficiency and shorten cycle times. By monitoring the performance of each node and baseline costs, organizations can adjust capacity and inventory as the pandemic evolves, making the portfolio more resilient and less prone to costly last‑mile improvisations.

The following practical steps will help organizations stay ahead: prioritize high‑risk SKUs in the short term, test alternative routing and mode changes, and run regular scenario exercises that stress demand spikes and port delays. These steps also support ongoing cost containment, because they limit unneeded safety stock while preserving service. By applying these actions, companies will build a more integrated, resilient network that can sustain performance over the coming years and under evolving conditions.

Monitoring dashboards should track key indicators such as forecast bias, stock‑out days, excess inventory, fill rate, and supplier lead times. Regular reviews, supported by a clear description of ownership across teams, will keep the forward plan aligned with the evolving pandemic context and market realities. The study of real‑time data and periodic reforecasting ensures that the forward plan remains relevant and actionable, because data‑driven decisions beat ad hoc reactions and support a stable sale trajectory.

In sum, the path to resilience relies on a tightly integrated, data‑driven approach to demand and supply planning, a diversified portfolio of suppliers and routes, and disciplined monitoring. By combining modeling rigor with practical operations changes, organizations will reduce excess, minimize shortages, and sustain revenue growth across years, even as the pandemic continues to shape demand patterns and capacity constraints.

Three Post-Pandemic Evolutions in Supply Chains: visibility, resilience, and adaptability

Deploy a unified visibility layer that aggregates data from suppliers, ERP, WMS, and TMS into a single dashboard used by staff, planners, and analysts. This reduces the time to detect disruptions to hours and supports proactive decisions. Mostly, teams struggle with data gaps; this approach closes them. First, map critical suppliers and standardize SKUs; then connect data feeds and establish three levels of visibility: operational, tactical, and strategic. Most organizations rely on silo data, which creates blind spots when disruptions hit; the provided data lets you see what is happening, where, and which suppliers are impacted. A wave of disruptions can cascade through the network; early alerts allow actions to be taken together with others in the industry. This visibility approach can become the backbone of agile decisions. Use analytics via google dashboards to translate signals into concrete steps for inventory and planning teams. Analysts underscore that visibility drives service levels and lowers shortages. This is not only about data visibility but also about rapid action. This approach reduces risk of disrupted supply lines and helps their planning teams manage inventory more reliably.

Resilience

To increase resilience, diversify the supplier base to at least three qualified sources for each critical item, implement dual sourcing for key components, and consider nearshoring to cut lead times and reduce cross-border risk. Set up contingency contracts with explicit switch criteria and pre-approved alternatives. Build dynamic safety stock tied to forecast error and lead-time variability; aim for service levels of 95-97% for critical SKUs and 85-90% for less critical items. Maintain a live risk dashboard with signals such as supplier capacity constraints, port congestion, and weather events. In practice, run quarterly disruption drills to validate recovery times and train staff to execute contingency steps quickly. Integrate this with weekly planning cycles to translate risk signals into action.

Adaptability

Adaptability requires shortening planning cycles and empowering cross-functional teams to reallocate capacity and production quickly. Implement scenario planning with at least three scenarios (base, stress, and rapid recovery) and refresh forecasts weekly. Use digital tools and analytics to support rapid replanning, and connect inventory, demand signals, and supplier constraints into a digital twin of the network. First, establish a cross-functional command group that meets weekly to review signals and approve alternative sourcing in minutes. The following actions also help: adjust orders, reroute inbound shipments, and reallocate production across sites in response to seeing signals in the data. Train staff to adapt operations in real time, and keep customers informed to manage expectations. The goal is to keep their inventory at appropriate levels and avoid shortages when demand shifts again.

Rubber Duck Curve: practical approach to smoothing demand and aligning operations

Rubber Duck Curve: practical approach to smoothing demand and aligning operations

Recommendation: implement a Rubber Duck Curve template to smooth weekly demand and align labor, procurement, and logistics. Since each signal can diverge, set a 6–8 week horizon and apply a ±20% smoothing band around a rolling baseline to reduce significant peaks. This helps the company maintain a high level of service while avoiding strain on next-week capacity. The template gathers input from internal systems and external signals, and the data gathered across platforms becomes mostly actionable. With google trends and supplier survey results, the signal set becomes resilient and ready for adoption across teams. The approach also prepares the organization for another disruption.

How it works: start with a forecast, overlay capacity, and create a smoothing layer that shifts limited work when signals spike. The rubber duck curve assigns a front-loaded or back-loaded set of activities so that production and logistics match the forward view, while still leaving room for exception handling. It becomes a simple, visual tool that integrates marketing, operations, and procurement, guiding forward-looking decisions and enabling agile adaptation to goals and ambiguity. Over time, the curve becomes a standard planning tool across the company.

Inputs and data quality: gathered data from ERP, MRP, POS, and demand surveys feed the curve. They normalize each signal to a common unit, map it to a level, and compute a blended forecast. With integrated data, you can quantify variability and set a guard band. Technology supports accurate data aggregation, and you can easily automate data pulls so the team spends less time gathering and more time acting. A survey of frontline teams reveals where the plan failed last quarter and informs next adjustments. The approach is resilient even when disruptions arise.

Step Action Data / Source Owner Frequency
1 Set horizon, smoothing band, and goals Demand forecast, capacity plan, supplier lead times Planning Lead Weekly
2 Normalize signals and generate blended forecast ERP, POS, CRM signals; market indicators Analytics Team Weekly
3 Align with production and procurement MRP, supplier data, logistics windows Supply Chain Lead Weekly
4 Review, adjust, and document learnings Actuals vs forecast; survey feedback Operations Manager Monthly

Outcome: this approach reduces volatility in next periods, improves resilience across the network, and supports a forward, integrated plan aligned with company goals. It offers a transparent view that match executives’ forward-looking expectations and enables teams to adapt quickly to changing conditions.

Case Example and Implementation: mid- to long-term forecasting in life sciences with reading list

Recommendation: adopt a modular, horizon-based forecasting framework that uses mid- and long-term models tied to capacity planning and product strategy, ensuring a resilient forecast and clear visibility into risk.

Case Example: A life sciences company launching a biologic applied this framework to forecast demand across five regional markets over 24 months. They implemented three layers: 0–12 months with ARIMA/Prophet to capture short-term signals; 12–36 months with Bayesian hierarchical ensembles to reflect regional differences; 36–60 months with scenario-based Monte Carlo to explore uptake under regulatory and payer shifts. In an 18-month pilot, numbers show a mean absolute percentage error (MAPE) of 6.8% on the 12–24 month horizon, 95% coverage of actuals for long-range scenarios, and a 20% improvement in forecast visibility into production capacity. As a result, the team could align production planning with demand signals and reduce stockouts by about 15% while creating room for bigger launches in high-potential regions.

Implementation plan: consolidate data from ERP, CRM, LIMS, and clinical milestones; establish a baseline with ARIMA/ETS and Prophet; add adding external signals such as epidemiology trends and payer uptake; run model ensembles and Monte Carlo simulations to generate diverse scenarios; connect forecasts to capacity planning and product roadmaps to drive reporting and governance; publish reporting dashboards on a monthly cadence; run reskilling programs to upskill analytics teams; and create governance that ensures data quality, model validity, and regular updates. This approach normalizes mid- to long-term planning cycles, which in turn improves resilience and reduces reaction time to market shifts.

Reading list: Forecasting: Principles and Practice (Hyndman, Athanasopoulos); Time Series Analysis and Forecasting (Box, Jenkins, Reinsel); Bayesian Data Analysis (Gelman, Carlin, Stern, Dunson, Vehtari, Rubin); Data Science for Business (Provost, Fawcett); The Analytics Edge (Davenport, Pralahad, Kolchinsky); The Signal and the Noise (Nate Silver).