
Begin with a formal internal audit to map every worker to exempt or nonexempt status under California law, and support classifying decisions with criteria and notes. Build an administrative review process and log each decision in a paper trail that includes updated job descriptions, duty notes, documentation provided by HR, and timekeeping records. This foundation supports payroll accuracy, overtime compliance, and proper benefit eligibility for each role.
California follows a duties-based assessment for exemptions. The administratief exemption typically requires nonmanual work directly related to business operations and the exercise of independent judgment on matters of significance. Verify that the appropriate duties exist, and confirm the salary basis meets state rules before classifying a position as exempt.
When tasks overlap across roles, use a scenario analysis to determine where duties predominantly lie. Document which activities belong to core business operations versus routine tasks, and keep a record of the rationale. If misclassification is found, implement back pay remedies and adjust payroll retroactively according to the paper trail and applicable laws. Use a standardized approach so similar roles are treated consistently.
Consult the dols guidance and state publications to align California standards with federal guidelines. Include references to how medicare withholdings are calculated for different classifications and ensure your payroll system treats exempt workers as salary employees, not hourly workers, unless duties or salary basis dictate otherwise. Use this information to calibrate job descriptions and timekeeping rules across departments.
Voor een ontwikkelaar team building HR and payroll tooling, embed a formal policy library and automated checks that flag potential misclassifications. Use a clear terug end to record decisions, dates, and responsible owners. Design the system to generate a paper trail that auditors can review, and provide straightforward guidance on when duties shift and a reclassification is required.
Adopt this approach to minimize wage claims, ensure compliance with the California Labor Code, and reduce the risk of costly penalties. Maintain ongoing training for managers, provide timely notices to workers when classifications change, and schedule periodic reviews to reflect any changes in duties, scope, or compensation structures, including remote or multi-state arrangements like those seen in Californië operations. All documentation should be provided for audits and reviews.
Practical steps for misclassification investigations in California
Begin by identifying all workers who may be misclassified and gather contracts, timesheets, payroll records, and any unpaid wage statements for each person. Create a central file for every worker that captures job duties, how they are paid, and the level of supervision they receive.
Apply the ABC test to determine classification: A) control over how work is performed, B) whether the work is in the employer’s usual business, C) whether the worker has independence in business operations. A failure on A or B or C supports reclassification and changes in payroll treatment.
Build a component checklist: supervision level, integration into workplace routines, training and tools, eligibility for benefits, and evidence of independence or separate contracts. Use this to compare each role against the court and authorities’ criteria.
Collect documents that factually support your analysis: contracts or agreements, invoices or payment records, W-2s or 1099s, payroll tax filings, and details on benefits. These items form the factual basis for your conclusions.
Interview workers and supervisors to capture language used to describe roles; document statements with consent and maintain confidentiality. Look for inconsistencies between stated roles and actual duties or control.
Coordinate with authorities: file a formal inquiry with the California Department of Industrial Relations or the Labor Commissioner if serious indicators appear. Keep a dated log of actions taken and responses received for the fact record.
Plan the reclassification path: prepare corrected contracts, adjust payroll to address any unpaid wages, and update withholdings. If appropriate, provide back pay calculations and communicate changes clearly to the worker and employer both.
Estimate the financial impact and exposure: back wages, taxes, potential penalties, and future benefits. Build scenarios to show how changes affect each worker and the organization as a whole.
Produce a formal report per worker: state the classification decision, the fact basis, and the recommended contract language. Include clear examples to guide future decisions and avoid ambiguity in agreements.
Examples illustrate common scenarios: a driver who receives regular instructions and uses company-provided equipment may be an employee, while a consultant who sets their own schedule but relies on company tools with no day-to-day guidance may be a contractor. Use these cases to train managers and refine language in contracts.
Close with ongoing monitoring and prevention: adopt standard language in agreements, provide workplace training on roles, and set a periodic review process for classifications. Maintain a clear language for notices, benefits, and independence to reduce misclassification risk in the future.
Determine worker status using the California ABC test and Borello criteria
Start with the ABC test; if a worker meets all three criteria, generally they are an employee; if not, apply the Borello multi-factor analysis to determine independence. This content references California legislation and court decisions and provides an important back reference for classification decisions.
Under the ABC test, A asks whether the entity controls the worker’s performance; B asks whether the work is in the usual course of the entity’s business; C asks whether the worker is independently established in a business of the same nature. If someone meets all three, they are considered an employee; if not, the process moves to Borello. Note that a job title alone does not decide status. In practice, consider how the work involves services, assembly, or use of the entity’s materials, and whether the worker would perform tasks aligned with the entity’s core operations alone.
The Borello framework uses a multi-factor, not a fixed checklist, approach. Courts examine actual practice to see whether the worker is integrated into the entity’s operations, has the opportunity for profit or loss, and can impact the business through skill and initiative. Key factors include control and supervision; the worker’s investment in tools or materials; whether the service is a necessary component of the business; the duration and permanence of the relationship; and whether the worker operates as an independent business offering similar services to others. The outcome rests on the overall picture, not a single factor. Documentation of interactions and roles strengthens the legal process and reduces ambiguity. Misclassification carries serious penalties for the entity and can affect workers’ rights.
Practical steps for compliance: map each role to the ABC criteria, gather evidence of actual practice (not only the contract), and run a Borello assessment if ABC fails any criterion. Use a plain, written agreement that reflects the real arrangement, including who provides equipment, materials, and supervision. In addition, determine whether the worker can provide services to other clients, set their own rate, and realize profits from efficiency improvements. Moreover, ensure training for managers on how to avoid creating de facto employment relationships. If the worker cannot meet the ABC standard, consider restructuring as an independent contractor relationship only if Borello supports it and there is a genuine independently established business. These steps are required to maintain compliance with legislation and reduce exposure to back penalties. moreover, keep content records of your classification decisions and re-evaluate when roles or projects change.
Document factors: control, independence, and job role to justify classification

Create an entity file that follows a standardized checklist to capture control, independence, and job role. Record the status of each worker (employee, contractor, intern) and the previous classification, then map how the role is performing into daily tasks. Document who assigns work, who approves time, and whether tools or training come from the company; these details determine control. Use navolio as a contrast with other models, and publish the content in the company blog for auditability. When you evaluate classifications, this approach makes the process transparent and supports making classifications based on concrete data rather than impressions. No guesswork exists in this method.
Control indicators drive the assessment: who directs tasks, how often supervision occurs, whether the worker uses their own tools, and how payment is structured. When you document these details, you evaluate both financial and content signals that influence status. If the entity follows a highly prescriptive schedule with close supervision, doesnt the classification lean toward employee status? In contrast, when the worker sets hours, uses personal equipment, or bills separately across different fields of work, independence grows. Record any demands a client makes and how closely you monitor output; this helps you evaluate how much control the company asserts over the work. Exclude dating or personal relationships from control judgments. Record results properly to ensure an audit trail. The analysis cannot rely on a single data point.
Independence indicators assess whether the worker can accept other assignments, set their own milestones, and bear financial risk. Look for evidence of independent client relationships, self-sourcing of tools, and the ability to work across fields. If the worker depends on a single payer and cannot negotiate terms, independence is reduced. In practice, compare this with contractors in other fields; the contrast helps explain the level of autonomy and how that affects status.
Job role and content alignment: verify that the actual tasks align with the job title and the described content of work. If a role regularly performs tasks outside the stated fields, escalate to reclassification. Ensure performance data, task descriptions, and deliverables cohere; misalignment across job content signals misclassification. This links each task to the underlying role and records how it matches the job description to avoid inconsistency.
Practical steps help translate analysis into consistent results: build a three-part file per worker, attach contracts, timesheets, and tool inventories, then route for HR and legal sign-off. Capture financial and non-financial indicators, record any demands the client makes, and note the content of work being performed. Ask the worker to perform tasks under observation and compare results to the job specs. Use a standardized three-tier decision rule: high control with low independence signals employee status; high independence with low control signals contractor status. Review alignment between job role and tasks; maintain a chronological history of classifications and publish a brief summary in the blog for transparency.
Audit payroll, benefits, and contractor agreements to identify misclassification risks
Start with a structured kickoff: assemble HR, payroll, legal teams, and key managers. Conduct reviews of payroll classifications, contractor agreements, and benefits, and collect previous records for the last 12–24 months. Create a simple risk score that flags misclassification indicators so you can quickly identify high-risk roles. This approach provides your team with an opportunity to align practices and satisfy California standards.
Apply the three main factors used to classify workers: behavioral control, financial arrangements, and the relationship indicated by the terms. For each role, compare actual activity with the contract language, and consider whether workers perform services that resemble employee work. If a contract says one thing but activity shows another, flag it for review. Unlike contracts that say one thing, activity reveals the real status and helps prioritize review.
Payroll and taxes: verify Medicare withholding for employees; contractors should receive gross payments without payroll tax deductions unless there is a misclassification. Review previous payroll records to detect a violation; improper withholdings can lead to fines and penalties from tax authorities.
Benefits: map who receives benefits and who is excluded; ensure eligibility for healthcare, retirement contributions, paid time off, and other benefits for employees, while keeping contractors separate. Incorrect classification can deprive employees of benefits or trigger penalties; track changes in status to prevent misalignment.
Contractual agreements: ensure language clearly states independent contractor status, includes the scope of services, payment terms, tools and materials provided, and no exclusive relationship. Review each contract to confirm the contractual terms align with the work performed. If a contractor is integrated into teams or uses your works process, reassess and change as needed.
Process and governance: implement a remediation plan with concrete steps: adjust classification as needed, update job descriptions, revise contractor agreements, and formalize onboarding/offboarding to reflect status changes. Apply best practices for documentation so audits can be performed quickly and consistently. The process should include sign-offs from legal and finance to satisfy internal controls.
Data and metrics: track counts of contractors, changes in classification status, the dollar risk of misclassification, number of identified activities, and any violations found in previous audits. Use this information to refine your reviews and inform leadership about potential fines. Set milestones for 30, 60, and 90 days to implement fixes and to reclassify when needed.
Developer example: a software developer working as a contractor should confront typical indicators; if the developer performs core product development under your direction and uses your tools, consider reclassification or contract changes. This helps you avoid risky relationships and keep your services compliant.
Overall result: a thorough audit quickly surface misclassification risks, reduce exposure to violations and fines, and provide your leadership with a clear path to align employment practices with California law.
Prepare a step-by-step response plan for allegations: timelines, roles, and evidence

Appoint a dedicated case lead within the first hour and lock down a precise, contractual plan requiring timely actions and updates that protects employees, the organization, and the relationship with providers.
- Define roles and governance
- Institute a cross-functional team: HR, legal, payroll, IT, and a copywriter for communications.
- Appoint a primary investigator (HR director) and a legal advisor as co-leads.
- Assign a relationship manager to coordinate with supervisors and external providers.
- Set timelines and milestones
- Day 0: log the allegation, timestamp the source, and preserve materials.
- Day 1–2: issue initial internal notice, outlining process and expectations.
- Day 3–7: schedule interviews with employees and witnesses; record statements with consent.
- Day 8–14: review documentary materials, emails, and contractual documents; identify gaps.
- Day 15–30: draft findings, address with stakeholders, and prepare a recommended plan of action.
- Identify and preserve evidence
- Catalog materials: policies, contracts, attendance and sick leave records, payroll data, emails, chat logs.
- Implement chain of custody for electronic and physical evidence.
- Ensure withholding of any sensitive details until disclosure in accordance with policy and law.
- Conduct interviews and collect statements
- Interview employees, supervisors, and relevant witnesses in a neutral setting.
- Document responses with precise notes, then summarize in a formal report.
- Respect privacy and comply with the relationship to internal investigations and policies.
- Assess contractual obligations and compliance
- Review relevant contracts, policies, and industry standards governing conduct.
- Evaluate potential violations and risks against the contract terms and statutory duties.
- Communications and updating stakeholders
- Prepare internal messages with a professional tone; the copywriter ensures consistency across materials.
- Provide regular updates to leadership and regulators as required; avoid disclosures that could prejudice facts.
- Document all actions in the investigation file and updating records as new information emerges.
- Scenario planning and decision points
- Develop scenarios: how findings impact discipline, remediation, or policy changes.
- Align actions with the stakes of the case and the organization’s relationships with employees and providers.
- Prepare recommended next steps and a remediation plan for january and beyond.
- Quality control and closure
- Review the final report for precision and fairness; circulate to appropriate parties.
- Update records, store materials securely, and document lessons learned for future cases in the industry.
Engage with DLSE and DFEH: who should respond and what information to share
Designate a single point of contact from the business–typically the HR director or in-house legal counsel–to respond to DLSE and DFEH inquiries. This systematic approach is important to prevent conflicting statements and protect rights during investigations; it also helps pass information to the agency efficiently. Businesses across California should follow this practice.
Who should respond? The employer, or its designated agent–an internal HR lead, a senior manager, or outside counsel–must handle all formal statements to the DLSE and DFEH. If a ontwikkelaar or vendor contributes to payroll, training, or contractor relationships, document their role and keep communications with them separate from the agency’s record. Treat disputes as versus the employer to avoid misleading narratives. The responder should be empowered to access the relevant records and speak for the business rather than relay secondhand impressions.
What information to share? Provide factual, non-speculative data that supports your position and meets the agency’s requirement. Include: the claim basis, dates, locations, and employees involved; the status of investigations; the natuur of the alleged overtreding; a copy of relevant policies and procedures; payroll records, time cards, and other data used to support wage claims; training materials and records of corrective actions; communications with the employee; proof of notices given; and a concise narrative with the documents needed to verify the facts. If a third party is involved, explain their role and how their data fits the record. Keep the record tight and focused to respect confidentiality and the agency’s process; this proof helps establish aansprakelijkheid or the absence of it, based on substantial evidence over time.
Reality on the ground may have changed status as facts emerge, so maintain a clear log of what was shared, when, and with whom. This approach minimizes risk to the business and aligns responses with the agency’s rights and obligations, while protecting privileges where applicable.