Check Your Email for the Login Link — Quick Sign-In Guide

Click the login link in the message immediately – most magic links expire after 10–15 minutes. If you do not find the link within two minutes, search your inbox for the sender domain (look for the exact text after “from”), then check Spam, Promotions and any filter levels that move messages into tucked-away folders.

If you still cannot find the link, resend it and watch these variables: time-of-day delivery, network restrictions and account routing rules. Corporate systems can apply tight lane rules that diverting mail to quarantine, or ramp up filtering when a massive batch arrives; public email providers sometimes delay cross-border messages by tens of minutes. For workforce accounts, contact IT with a timestamp and the email headers so they can trace the probable source of the hold.

Use the device and browser you used to request the link and click the link here rather than copying the URL into a different window – some tokens bind to a session and will mean the link becomes invalid if opened elsewhere. If the sender uses multiple domains, whitelist the exact domain string and set a rule to keep these messages visible; search the past 24 hours for the expected subject line to speed up the find process.

If delays persist, collect these details before you contact support: the resend time, your public IP, the approximate geographic routing (some providers route via a northern or southern data center), and any error text. That data lets support reduce probable cause – for example, an outage with economic impact on a regional mail hub or a known Suez-style congestion in routing – and restore access without repeated link requests.

Quick sign-in: retrieve and use your login link

Click the login link in the email here within 15 minutes to sign in; most links expire 15 minutes after issuance and require the original request context.

Open the message on the same device and browser you used to request access, then click the HTTPS link and allow pop-ups if your browser blocks them. Avoid cancelling the request or generating multiple links: cancelling earlier tokens and repeated requests can invalidate the active link. Use the dynamic session token the link provides and complete sign-in without switching devices mid-process.

Search spam, Promotions, and other folders if you do not see the email, and whitelist the sender domain. High volumes of transactional mail can delay delivery; for example, shipping alerts about containers and trucking volumes around southern ports reached peaks during lockdowns coming from chinas, significantly impacting inbox routing. Teams facing delays should have IT relax strict filters temporarily, since having filters block messages is a major factor in non-delivery.

If the link fails or expires, request a new link and avoid requesting more than five times per hour to prevent rate limits. Capture the timestamp from the original email and share it with support so they can assist faster; support can provide alternative solutions without resetting your password. If the message still has not reached you after 10 minutes, try an alternate verified email or use live chat for direct help.

Find the login email across inbox, spam, and filtered folders

Search your mail client now using the sender domain and exact subject keywords (for example: from:[email protected] subject:”login link”).

1. Use precise search operators.

   • Gmail: from:[email protected] subject:(login OR “sign-in”)
   • Outlook/Exchange: from:”[email protected]” AND subject:”login link”
   • Mobile apps: paste the full sender address into the search bar and filter by the last 24 hours.

2. Check Spam, Promotions, Social and filtered folders.

   • If you find the message in Spam, mark it “Not spam” and move it to Primary so future messages land in inbox.
   • Drag messages from Promotions to Primary and confirm the change so the client learns to treat that sender as trusted.

3. Inspect rules, filters and quarantine.

   • Open account rules and disable any that forward, archive, or delete similar messages; review quarantine on the mail gateway.
   • Operationally related filters at corporate gateways may flag shipping and safety terms; words like containers, vessels, baltic, ohare, inland or regional names such as bangladesh and east markets can trigger tight rules–ask IT to whitelist the sender domain.

4. If the link is missing or expired (possible after 15–60 minutes), request a new one.

   • Have IT check SMTP/relay logs for blocked deliveries and provide timestamps, sender address and subject line for faster tracing.
   • Ask support to resend a link; many services invalidate previous links to lower security risk.

5. Prevent future filtering.

   • Additionally, add the sending address to contacts and create an allow rule; this will lower the chance of filtering.
   • Just create a rule that moves mail from that domain to Inbox, then test with one message before expanding rules.

6. Quick troubleshooting checklist to spot delivery issues.

   • Search here for the exact sender domain and subject to spot the message fast.
   • Check for subject terms that may cause strict spam flags–terms such as invasion or chan can raise alerts on some engines.
   • If your team has tight schedules or handles shipments from factories and inland hubs, missed login emails can cause losses; coordinate with mail admins so workflows and safety notifications are not blocked.

More actions: check alternate or secondary accounts, verify auto-forward settings, and review server-level blocklists related to the sender. If you still do not have the login email, contact support with delivery details so they can trace the message operationally and confirm whether a new link is available.

Confirm sender domain and preview link target without clicking

Preview the link target and verify the sender domain before any interaction: hover to reveal the status-bar URL on desktop or long-press on mobile, then copy the address into a plain-text editor to inspect it safely.

• Quick desktop checks
  • Hover over the link and read the full URL in the browser or email client status bar; look for mismatched domains, percent-encoding, or long subdomain chains.
  • Right-click → “Copy Link Address” and paste into Notepad (Windows) or TextEdit (macOS, plain-text). Do not open the link.
  • Use the browser’s Developer Tools → Network tab, paste the copied URL in the address bar but stop before Enter; or run curl -I –max-redirs 0 “PASTED_URL” in a terminal to see immediate Location headers without following redirects.
• Mobile checks
  • Long-press the link to reveal “Copy link” or “Preview” and paste into a secure notes app to inspect characters and domain. Watch for Unicode homographs (punycode) that mimic legitimate domains.
  • If the email claims shipping updates (ships, flights, highway routes), cross-check with your carrier’s app or official website rather than the link in the message.
• Sender domain verification
  • Open the raw email headers in your client (View → Show Original / View Source). Confirm the From domain, Return-Path, and Received headers–spoofed From can differ from actual envelope domain used to send the message.
  • Copy the sender domain and run a quick DNS/SPF/DKIM/DMARC lookup on a trusted service or internal analytics tool to verify authentication. Domains lacking SPF/DKIM are higher risk.
  • Compare sender domain against your company’s known list (internal allowlist). If your business works with exporters in hanoi or china, ensure the domain matches the exact, pre-approved corporate domain, not a lookalike.
• Detect redirect and tracking tricks
  • Inspect query parameters and redirect hosts: links that immediately route through unfamiliar redirectors or URL shorteners often mask the final target.
  • Use a URL expander service or the curl/head technique to reveal final targets; note any extended redirect chain–each additional hop increases risk.
• Red flags and scenario-based guidance
  • Urgent payment or shipping notices referencing supply chains, coming shipments, or requests to update banking details after pre-pandemic patterns: treat as high risk and verify by phone using a known number.
  • Look for mismatches between the email’s visible sender name and the technical domain, severe spelling errors, or requests that would cause economic losses if complied with.
  • If analytics show an unusual spike in link clicks from internal accounts, weigh that as potential compromise and isolate the message for investigation.
• Action steps if suspicious
  1. Do not click. Block the sender and quarantine the message in your client or forward the raw headers to your security team.
  2. Document the domain and URL, then run DNS and WHOIS checks to gather evidence for reporting to IT or external providers.
  3. Train staff on common phishing hooks tied to supply chains and logistics–notifications about ships, flights, or highway deliveries often mask credential-collection pages.
• Practical measures to reduce future risk
  • Maintain an internal allowlist and update it when business relationships change–exporters and partners should use verified domains only.
  • Use email gateway rules to block messages that fail SPF/DKIM/DMARC and apply URL scanning that expands and checks redirects before delivery.
  • Balance speed and safety: require multi-factor confirmation for payment or shipping changes to prevent losses from impersonation.

Today’s attackers exploit disruption to chains and economic pressure; therefore verify domains and preview links every time you receive an unexpected email to protect business continuity and reduce severe losses going forward.

Step-by-step: opening the link on desktop, mobile browser, and app

Click the login link immediately – aim to use it within 10 minutes because most one-time links expire after 15 minutes; if clicking fails, copy the full URL from your message and paste it into the browser address bar.

Desktop (Windows/macOS/Linux): open the link in Chrome, Firefox or Edge; confirm the domain matches the sender and that the URL contains a token parameter (e.g., token=); update your browser to the latest stable version and disable extensions that block pop-ups or cookies; clear cache if the page loads a stale error; ensure system date and time match network time, because mismatched date can invalidate tokens; if the main page shows an error, open an Incognito/Private window to rule out profile settings, then retry.

Mobile browser (iOS/Android): tap the link once; if it opens a different app, long-press the link to copy it and paste into Chrome or Safari address bar; enable cookies and allow pop-ups for the site; if the page reloads repeatedly, clear site data or use Private mode; update the mobile browser from the app store and make sure your mobile OS has background data enabled for strong connectivity.

App (iOS/Android native): update the app to the latest build, then tap the email link – deep links should open the app directly; if the link opens in a browser instead, copy the token query string and paste it into the app’s “Paste login token” field or use the app’s “Sign in with link” option; check app permissions for “Open links” or “Default apps” and verify the app is operated by your organization or the listed director; if the upcoming app release includes a fix for link handling, install that update before retrying.

Troubleshooting and context: check the email headers and delivery date for late arrival; external factors can delay delivery – for example, organizations that manage vessels and containers in northern India markets have reported late syncs due to fuel shortages and port congestion, which would result in delayed messages; if you suspect a delayed or missing message, provide support with the full email header and the exact date/time received so they can trace routing information and offer the possible next steps.

Handle expired or single-use links: request resend and set retry timing

Request a new sign-in link immediately: allow 3 resend requests per 24 hours, enforce a 15-minute cooldown between attempts, and expire single-use links after first use or 10 minutes.

Place the resend button in the authentication lane of the UI and show remaining attempts and a countdown to reduce support backlogs. Als je launched a new email provider, compare jaar-op-jaar delivery rates – massive of scherp declines usually indicate DNS, SMTP or configuration faults that must be fixed before increasing resend volume.

Monitor outbound queues: severe backlogs bijgedragen to delayed messages in the verleden months en could push delivery times lower than pre-pandemic baselines. Check for provider outages or manufacturing server incidents before lifting cooldowns. If regional transport problems (congestion at oceaan ports or binnenlands courier delays in a united market) affect delivery, increase retry intervals starting at 30 minutes and escalate to hourly windows so retries do not pile into queues.

Tightly control tokens: log every attempt, block repeated abusive IPs after a threshold, and require a CAPTCHA after two failed resends. Offer a way to reopen a session via manual verification (phone OTP or support-assisted verification) when automated resends fail – this works well for users who cannot access email for months or who show unusual activity patterns.

Air cargo capacity tightening: practical steps for shippers and forwarders

Book alternate sailings and airlift within 7–14 days and confirm space with at least two liner partners to avoid a single point of failure.

Expect capacity constraints: most Asia–America lanes show a capacity drop of 30–50% on some weeks, and rates spike by 15–40% depending on mode and speed. Shipments from bangladesh routed via chinas hubs face several days of dwell time; they severely disrupt export schedules and push inventory burn rates higher.

Split larger orders into several shipments: send half now and half on the next confirmed service to keep replenishment steady. If a port reaches critical congestion, consider diverting to nearby gateways or using short-sea feeders to maintain flow while adding capability through ad hoc charters or ACMI space.

Operate with agile booking rules: pre-carry commercial paperwork, submit AWBs and export declarations at least 48–72 hours before cut-off, and mark priority SKUs. Weigh and cube every pallet at origin; inaccurate weights trigger rejections, added charges and schedule slips.

Coordinate daily with forwarders and liner ops on real-time schedules, and mandate alternative routings from at least two carriers so they can switch routes without holdups. Negotiate conditional space and refund terms for diverted cargo to keep working capital steady.

Use route-specific playbooks: for exports to america from bangladesh, prefer transshipment via northern hubs to cut transit time; for fast-moving retail lines (clients like decathlon or others) push air+sea combos to balance cost and speed. Make purchasing teams able to split PO releases across multiple weeks to reduce exposure.

Track five KPIs: booked space lead time (days), on-time departure %, rebook rate, average rate change (%) and load factor. Target a 10–20% inventory buffer and expect positive service continuity when you combine earlier booking, accurate weight declarations and flexible routing capability.

Spot the most affected lanes and prioritize urgent shipments

Prioritize lanes showing >48-hour average delay or a >15% 7-day uptrend in dwell times; reroute urgent shipments off those lanes immediately.

Use this rule set: flag lanes where your products face >20% increased lead times compared to baseline, tag SKUs with unit value >$200 or shelf-life <30 days as urgent, and allocate emergency capacity (aviation or expedited trucks) when cost premium is less than 3x ocean and saves ≥5 days. Work tightly with carriers and your 3PL to lock space for the top 10 SKUs and push factory hold releases ahead of congestion windows.

Monitor real-time KPIs: vessel berth times, terminal dwell, and truck turn times; set alerts for lanes where times exceed baseline by 15% or when uptrend begins. If a strike has begun or congestions spike, move at least 30% of urgent volume to alternate corridors within 24–48 hours.

Allocate budget flex: reserve 10–15% of contingency spend for aviation and premium trucking during peak risk windows. Manage inventory at the factory level by accelerating high-priority builds and postponing low-priority batches; this reduces exposure compared to moving everything forward and increases fill-rate for urgent orders.

When evaluating carriers, compare on-time performance and buffer commitments against historical variance; choose carriers with proven surge capacity for the lanes you depend on. Communicate lane-specific SLAs to your sales and operations teams so they can set realistic delivery promises and manage customer expectations without surprises.

Track outcomes weekly and adjust thresholds depending on results: if reroutes cut average delay by ≥30% and cut time-to-customer by ≥4 days, scale the approach to others lanes showing similar risk. These targeted actions achieve measurable service recovery while keeping costs aligned with shipment priority.