PROCare Transforms Order Processing and Warehouse Operations Through Orderwise ERP Integration

Boosting Operational Capacity with ERP

PROCare, a UK-based manufacturer specialising in accessible wet rooms, bathrooms, and adaptive kitchens, has experienced a remarkable expansion in its operational throughput and warehouse efficiency thanks to the implementation of Forterro’s ERP and WMS solution, Orderwise. This shift has allowed PROCare to quadruple its daily order processing capacity from 50 to over 200, while achieving an impressive picking accuracy of 99% and broadening its warehouse footprint to cover 75,000 square feet.

Background: From Manual Processes to Digital Precision

Originally established in 2001 primarily as a supplier of shower trays, PROCare’s product line and customer base gradually expanded to include adaptive bathroom solutions catering to housing associations, local authorities, and contractors nationwide. However, as demand surged, the company’s reliance on manual order entry and outdated legacy systems became a bottleneck, limiting visibility and control—key elements necessary for sustainable growth in logistics and supply chain management.

Moving away from paper-based picking and manual entries was essential. Previously, warehouse staff had to depend on memory for locating and selecting items, which naturally led to errors and inefficiencies. The transition to a technology-driven approach with Orderwise introduced guided walk routes, barcode scanning, and real-time tracking, bringing much-needed accuracy and speed to PROCare’s order fulfilment.

The Impact of Orderwise ERP on Warehouse Operations

The integration of Orderwise ERP has transformed PROCare’s warehouse workflows dramatically. Here’s a snapshot of the key operational improvements:

This leap in efficiency isn’t just about numbers — it’s a game-changer in fulfilling complex orders with reliable quality. As PROCare sources and delivers high-value bathroom components, maintaining near-perfect accuracy is vital to avoid costly errors and maintain customer satisfaction.

Seamless Scaling and Increased Online Presence

Alongside enhanced order processing and warehouse expansion, PROCare also saw growth in its online self-service orders via its trade portal. This digital push complements the ERP system’s capabilities, enabling customers to place orders more conveniently while PROCare benefits from streamlined logistics.

How ERP Optimises Logistics: The Broader Picture

Within the logistics ecosystem, ERP systems such as Orderwise serve as the backbone for managing complex freight and cargo movements, especially in sectors where accuracy and volume matter. By automating order entry, inventory tracking, and dispatch processes, companies reduce human error, accelerate processing times, and improve reliability — all crucial factors for freight, shipment coordination, and warehouse distribution.

For manufacturers and distributors, these systems enable smarter allocation of resources and better warehouse space utilisation — translating into smoother haulage, parcel handling, and container logistics.

Key Benefits of ERP Integration for Logistics Providers

• Improved order accuracy: Minimises costly mix-ups and re-shipments.
• Improved stock control: Real-time stock visibility allows for better planning and prevents stockouts or overstocking.
• Scalable operations: ERP systems support growth without proportional increases in workforce or delivery times.
• Routed picking and labelling: Increases picking speed and reduces walking distances, cutting down lead times.

What Industry Experts Say

According to Tom Price, a Director at Forterro, PROCare exemplifies how a modern, flexible ERP and warehouse management system can underpin sustainable growth. Replacing outdated manual and legacy processes with a unified digital platform equips businesses with the speed, control, and accuracy needed to expand nationally or even internationally without compromising service quality.

The PROCare ERP Success Story in Numbers

• 300%+ increase in daily orders
• 99% warehouse picking accuracy
• Expanded warehouse capacity to 75,000 sq ft.
• Increase in online self-service orders

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Looking Ahead: ERP and Logistics

Though PROCare’s ERP-driven changes mainly impact their national UK operations, the broader implications for international logistics remain substantial. As digital tools proliferate in freight and transport management, businesses of all sizes can expect to improve shipment accuracy and warehouse throughput. This evolution incentivises efficient cargo handling, reduces transit delays, and elevates customer service standards globally.

At GetTransport.com, staying attuned to such innovations is crucial to delivering seamless freight and parcel delivery worldwide. For your next cargo transport, consider the unmatched reliability and scalability that smart ERP and WMS solutions facilitate, aligning perfectly with GetTransport.com’s commitment to excellence in global logistics.

Підсумок

PROCare's adoption of the Orderwise ERP and WMS system demonstrates a transformative journey from manual, error-prone processes to a digitally driven, highly efficient supply chain powerhouse. Their quadrupling of daily order capacity, near-perfect picking accuracy, and scaled warehouse footprint spotlight the benefits that modern ERP solutions bring to logistics and freight management. The shift not only supports growing demand but also ensures better control over inventory, order processing, and distribution.

This success story mirrors the critical role of technology in modern logistics—streamlining shipment workflows, improving fulfilment accuracy, and scaling operations without proportional cost hikes. For businesses and individuals navigating the complex world of global freight and parcel delivery, platforms like GetTransport.com offer a smart bridge connecting advanced logistics capabilities with practical, affordable transport solutions.

Whether you’re moving bulky household goods, handling commercial cargo, or seeking global forwarding options, embracing innovative logistics technologies alongside a trustworthy platform can make all the difference in keeping your shipments on track and within budget.