UK Consultancy’s New Chapter: Addressing Migration Challenges in the U.S.

With SAP customers contending with the growing pressure of the upcoming end-of-support deadline for ECC in 2027, there is a palpable urgency to develop a solid business case and a clear migration path to S/4HANA. This pressing need has led an independent consultancy, known for its innovative methodologies, to announce its expansion into the U.S. market.

Strategic Entry into the U.S. Market

The independent consultancy, headquartered in the UK, has boldly ventured into the U.S. landscape with the formation of Resulting LLC in Austin, Texas. This expansion coincides with the recognition of the consulting industry’s underpinnings and the necessity of their unique “Phase Zero” approach. Unlike numerous traditional systems integrators, which typically focus on implementation, this consultancy prioritizes a customer-centric model, emphasizing strategic business alignment as a precursor to actual transformations.

Stuart Browne, the CEO, emphasizes the criticality of creating a conducive start for SAP programs. He observed, “Many SAP initiatives are bound for failure before they begin, primarily due to the lack of clarity at the outset.” The consultancy’s role is to facilitate deeper business alignment and secure executive buy-in essential for successful ERP transformation. Browne’s assertion is informative: for each dollar spent on the Phase Zero approach, companies see a potential return of around $30 once project implementation begins.

Importance of a Structured Pre-Migration Strategy

Currently, 61% of SAP ECC users remain unprepared for the transition to S/4HANA. Organizations must prioritize the Phase Zero process, which encompasses crucial pre-project steps such as planning, alignment, and significant decision-making that precede migration. Unfortunately, many advisory groups lack the requisite skills to guide clients through this complex terrain.

“Our experience in Europe has demonstrated a clear preference among SAP customers for independence, given that traditional consulting firms might have conflicting interests tied to their specific solutions,” explains Nick Coburn, Principal Partner at Resulting IT. The consultancy’s fresh angle—viewing challenges through the customer’s lens—is perceived positively, highlighting a clear demand for this approach within the U.S. market.

This approach proves invaluable whether dealing with RISE with SAP scenarios, building case studies internally, or crafting future operational models. The consultancy’s Phase Zero method equips clients to navigate the myriad complexities of transformation with clarity and informed, risk-aware choices.

Tackling Key Industries in North America

Resulting LLC will focus on sectors that have a deep-rooted relationship with SAP, such as utilities, manufacturing, and retail—industries where transformation is particularly intricate. While they already serve several U.S. clients from the UK, they acknowledge the necessity of expanding their workforce to meet burgeoning needs.

Identifying pivotal demands for open and unbiased S/4HANA strategies, the consultancy aims to position itself as the go-to provider for:

• Creating objective S/4HANA roadmaps devoid of integrator or vendor biases

• Offering independent guidance on critical areas like licensing and BTP

• Assisting in the selection of competent Systems Integrators for S/4HANA efforts

• Enhancing internal capabilities and fostering change resilience

• Delivering measurable outcomes, surpassing mere SAP go-live benchmarks

Community Engagements through Memberships

As part of its expansion strategy, Resulting IT marks its presence in the U.S. by joining ASUG (Americas’ SAP Users’ Group). This partnership underscores their commitment to participating actively in the North American SAP community, akin to their established relationship with the UK’s User Group.

The consultancy leverages this membership to reinforce its focus on business-driven transformation. This platform enables Resulting to share its extensive SAP knowledge with the wider community through events and collaborative engagements.

Key Differentiators of the Consultancy

Over the course of its two-decade existence, Resulting IT has cultivated a reputation as a consultancy that prioritizes business dialogue. This focus is evident from their impressive Net Promoter Score of 93%, illustrating their strong customer loyalty and satisfaction.

Dubbed a “sleeves rolled up” consultancy, they seamlessly combine strategic thinking with practical delivery, working closely within client teams alongside their Systems Integrators.

“We’re not just about consulting; we are committed partners in our clients’ success,” stated Abigail Allman, head of SAP Ecosystem Engagement at Resulting. “Getting in the trenches with our clients to shape visions and navigate potential complexities is part of our commitment, focused on easing the risks involved in SAP transformations.” This is a refreshing sentiment in an industry often plagued by vendor bias.

In summary, the expansion of this UK consultancy into the U.S. signifies not just an increase in business operations but also a pivotal shift in how SAP transformations are approached. With the ever-looming deadline for ECC’s end-of-support on the horizon, businesses need strategies more than ever to navigate the murky waters of migration. Combining the consultancy’s unique Phase Zero approach with active community engagement creates a fertile ground for successful business transformations in the SAP arena.

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