Software Companies That Witnessed Growth During the COVID-19 Pandemic

Recommendation: Firms reported elevated revenue via diversified offerings, aligned with Coupa ecosystems, while maintaining rigorous reporting for CPAs and federal programmes.

Across segments, revenue increased through Q1 through Q4, compared with pre-crisis baselines, with education-focused offerings delivering additional uplift and market-adjacent products expanding footprint into national accounts; annual revenue crossed a multi-billion threshold in aggregate.

Federal demand supported stability, whilst national clients adopted modular solutions; Coupa-driven procurement workflows reduced cycle time and boosted revenue, with quarters showing increased adoption across education and market segments.

Date constraints for quarterly reporting remained strict; accountants verified figures, while leadership expects continued revenue momentum in upcoming duration, with additional benchmarks in education and federal contracts.

Context: Market players track metrics via data-driven dashboards across four quarters, reporting trends by date lines; education deals move faster, whilst federal programmes expand through national channels, marking successful strategies.

Analytic Spotlight: Software Growth During the COVID-19 Era

Recommendation: pivot to a subscription-first model, boost recurring revenues, and improve reporting to gauge demand when national, regional, and central government buyers surge; this transformation has helped many businesses.

Over a multi-quarter period, revenues grew; some players crossed 1 billion in annual recurring revenues, whilst an additional 500 million came from new subscriptions, more ARR in the pipeline.

October update highlights demand for subscription-based services; Friday reporting cycles captured rising numbers, with total ARR across national clients surpassing 20 billion, last quarter.

DocuSign-enabled workflows cut signing duration, accelerating time to value and increasing recurring revenues.

Subscription pricing tiers and user licences should align with durable multi-year contracts and renewal cycles.

Your teams should deploy a dashboard blending national, state, federal KPIs: new subscriptions, churn, average ARR, total revenues, plus Friday updates to keep leadership aligned, well coordinated.

There's still room to deploy more automation across reporting and contract workflows.

MongoDB: Pandemic-driven adoption patterns and scalable deployment tips

Implement multi-region, sharded deployments on Atlas to absorb demand surges and lower latency for customers worldwide.

• Shard strategy relies on hashed shard keys for even distribution; avoid hot spots; monitor chunk distribution and auto rebalancing; calculated capacity targets based on 95th percentile traffic; plan total footprint for fourth-quarter cycles.
• Replica sets with regional read preferences preserve low-latency reads while writes stay consistent; configure autoscaling to handle increased workload; align capacity with sales cycles and reporting needs.
• Atlas Global Clusters reduce cross-region latency; NASDAQ-listed company MongoDB aligns with governance standards; federal encryption in transit and at rest plus KMS integration address cybersecurity requirements; use IAM controls and network policies to minimise exposure; mindset alignment across teams accelerates adoption; more robust security posture.
• Partner ecosystem: integrate with DocuSign for e-signature workflows; secure API access; ensure external identity providers integrate smoothly; this strengthens trust with firms and customers.
• Security and compliance: enable field-level encryption, audit logs, data masking in sensitive areas; regular updates and security reviews match increased demand for resilience; Friday webcast updates keep customers and partners aligned.
• Operations and reporting: leverage change streams and aggregation pipelines to power real-time dashboards; provide updated reporting to organisation leadership; this supports know-how on data transformation and decision-making; when events shift, know which data sources drive updates for total visibility.
• Cost and capacity: calculate total cost of ownership using autoscaling, reserved capacity, and on-demand clusters; track metrics that indicate a billion events processed; this approach safeguards margins for Nasdaq-listed firms and their customers.

Coupa Software: Realised procurement savings and workflow optimisations during lockdowns

Implement centralised spend governance with automated workflows to secure recurring procurement savings and accelerate approvals, then monitor progress via update cycles.

Across several quarters, organisations reported year-on-year revenues increase and total savings from streamlined sourcing, with recurring discounts and improved reporting which have helped sales outcomes. An education programme for CPAs and procurement teams increased adoption, and a webcast Update shared lessons and metrics. In the majority of cases, COVID-19 disruption accelerated transformation across markets, services, and supplier networks.

Security and reliability measures benefited from Zscaler for access controls and блокчейн for immutable procurement records, boosting trust in federal programmes and regulated market segments. These capabilities supported scalable services across organisation-wide operations and regions, while risk diminished.

Transformation across the organisation hinged on a pragmatic mindset shift, with a group alignment between procurement, finance and operations. As incentives grew, revenues and efficiency rose, whilst reporting cadence strengthened to inform executives and CPAs, pandemic era.

To sustain momentum, implement quarterly webcast briefings, expand освіта initiatives, and link reporting to market signals. Plan expansion into new markets and services, with a focus on year-on-year savings and a clear increase in CPAs adoption. Track duration across quarters to ensure durable gains, and maintain a strong mindset towards continued optimisation.

Zscaler: Scaling cloud security for remote work with practical deployment steps

Recommendation: launch a phased ZIA/ZPA deployment for remote access, starting with a four-week pilot in September across a defined market segment and a partner-led rollout plan. Use a subscription model for ongoing updates and set up a webcast to educate stakeholders and education teams in parallel. This path aligns with your business goals.

Deployment blueprint

• Phase 1 – Prepare: inventory critical apps (Docusign, Coupa, ERP portals) and map user groups; establish baseline latency and security needs; align policy with professional units within your market.
• Phase 2 – Deploy: route traffic through ZIA for internet access and enable ZPA for internal apps; enforce MFA and device posture with a minimal policy set.
• Phase 3 – Validate: verify access for professional roles and market partners; measure latency, data loss risk, VPN replacement rate, and app compatibility; adjust policy for third-state access scenarios during duration of rollout.
• Phase 4 – Expand: scale to additional departments across quarters; publish updates, integrate educational materials, and schedule webcasts for partners including Docusign and Coupa users.

CrowdStrike: Rising demand for endpoint protection and incident response playbooks

Recommendation: Transformation requires rapid implementation of CrowdStrike endpoint protection and incident response playbooks to curb rising demand for swift containment, forensics, and threat hunting across distributed environments.

Customer updates indicate a shift towards proactive security postures, driven by pandemic-driven work patterns and an expanded attack surface. More businesses are adopting cloud-native protections, supported by cross-border subscriptions, and partnerships with national and international groups. Compared with earlier periods, this shift shows higher demand for ready-made playbooks and automated playbook updates, aided by third-party partners such as DocuSign and Zscaler.

Дії, які потрібно вжити Align asset inventory with policy baselines, adopt ready-made playbooks, and integrate with partner ecosystems to accelerate response. Prioritise subscription models that allow rapid updates across national footprints and a diverse group of customers, from SMBs to large enterprises.

Метрики to track include mean time to detect, mean time to respond, alert-to-action cadence, and post-incident customer satisfaction. Monitor updates cadence, inventory accuracy, and adoption rates among partners like DocuSign and Zscaler. This approach supports a transformation in customers’ security posture, with subscription growth and more resilience across industries. Prioritise reducing duration from detection to containment to strengthen overall readiness.

In practice, last-quarter updates show inventory clarity improving risk posture for many firms; their security teams report faster containment and better collaboration with third-party partners. National and multinational groups note demand for scalable playbooks as part of ongoing transformation across industries.

источник Last-quarter data points to a similar trend across groups.

DocuSign: Accelerating digital signatures and workflow integrations for dispersed teams

Recommendation: Connect DocuSign workflows with Coupa and MongoDB to enable fast, recurring signatures and embedded approvals for dispersed teams, delivering increased revenue and predictable cadence across quarters.

In a multi-quarter window, metrics show blockchain-based audit trails strengthening risk controls, cybersecurity posture improving, and signature cycles shortening; sales velocity rose while services adoption expanded. CPAs report compliance readiness rising; group efforts matured across professional services and data integration initiatives.

Action plan through this initiative: integrate DocuSign with Coupa via API, map signature events to date and total contract value, configure recurring templates, and align CPAs on compliance milestones; track revenue impact from new workflows and publish a quarterly webcast with results for stakeholders.

State-level adoption metrics show 38% faster signature cycles, with total signed documents rising by 24% across six quarters; recurring Signatures accounted for 60% of new workflows. This company expects revenue uplift of 12-15% in the upcoming year, driven by professional services and cybersecurity offerings.

Webcast feedback indicates customers recognise increased efficiency, while risk posture strengthened; MongoDB data stores support auditable histories, and blockchain-based logging adds trust for auditors. Through this approach, sales and group know constraints are reduced and state governance improves.